The TaxWave Guarantee

Resolve your tax debt with confidence. TaxWave offers a variety of guarantees to provide our clients with the piece of mind that they deserve.

100% Resolution Guarantee or Your Money Back

As a TaxWave  resolution client, we guarantee enrollment into a tax resolution or your money back.

A Resolution is an arrangement with a tax agency that allows you to (1) settle your tax debt for a reduced amount; (2) temporarily stop IRS collections; or (3) pay for your tax debt in installments over time. This is not an exhaustive list of possible resolutions. For more information, review the program options you may qualify for here.

TaxWave cannot guarantee a specific result with the IRS or any state agency, nor do we guarantee to obtain any result within any particular period of time. The tax debt resolution services are subject to IRS and state agency taxpayer eligibility requirements, based on IRS and/or state agency rules and timelines. The timing and availability of a tax resolution with the IRS and/or state tax authority is contingent upon you providing complete, accurate, and timely information and any additional materials necessary to finalize the resolution.

100% Compliance Guarantee

Upon completion of our services, we guarantee that you will be compliant with all required income tax filings for the contracted tax years and filings.

If after completion of TaxWave resolution services, you receive a notice of noncompliance for any of the contracted tax years and filings, and if that noncompliance was a result of TaxWave’s error, we will amend our work at no extra cost until you are 100% compliant.

No-Cost Rejection Appeal Guarantee

In the event that an Offer in Compromise is submitted to settle your tax liability, and that offer is denied or rejected, TaxWave will appeal the decision at no extra cost to you.

Not every client qualifies as an Offer in Compromise candidate. If TaxWave recommends moving forward with an offer request and the IRS rejects our settlement, TaxWave will immediately begin the appeal process. To complete an appeal, the IRS may require additional documentation from that taxpayer and is contingent on the taxpayer’s participation and cooperation. Should the rejection be sustained on the appeal, TaxWave will still enroll you in the next best resolution option.

100% Accurate Calculations Guarantee

If you are required to pay the IRS or State tax authority a penalty due to a TaxWave calculation error on your tax return, we will refund you the amount paid for tax preparation and submission for that tax year. In addition, we will amend the return and refile it at no additional cost.

*Eligibility Requirement: This guarantee is contingent upon the receipt of complete, accurate, and timely documentation from the taxpayer in order to prepare and submit the tax return(s).